All-in-one survey management solution for your business ecosystem
Budding startup or a full-fledged enterprise, our platform caters to businesses of all sizes. Data is for all, and we bring you closer to the answers you need!
Improve your NPS
Assess performance with 360 reviews
Collect data offline
Do more than just Surveys.
Why sit on top of responses if you can close the feedback loop the easiest way? Take your business to new heights with our continuous improvement platform.
Build conversational surveys of any type, for any purpose, in any language. Get 40% more responses.
Access the consolidated performance in one place & keep it convenient. Be where your customers are.
Drive impactful actions by design & kick-start Response Management. Serve customers proactively.
Turn responses into automated tickets with resolution tracking. Close the feedback loop in style.
Identify underlying patterns, predict trends, & prioritize the right challenges. Learn right, act better.
Core Solutions, Built to Scale.
Perform in-depth data analysis and research with the best Enterprise Survey Software. Design custom workflows, alert the right people, & trigger real-time actions. Close the loop in style!
Optimize every touch-point across your customer journey.
Be proactive, & exceed expectations.
- Customer Effort Score (CES).
- Customer Satisfaction Score (CSAT).
- Net Promoter Score ® (NPS).
- Customer Exit Surveys.
Develop solutions, drive usage, & build loyalty. Deliver superior product experiences.
- Market Research Analysis
- Product-market Fit
- User Experience Feedback
- Product loyalty & satisfaction
Engage your employees, & enhance productivity. Develop a high-performing culture.
- Recruitment & Pre-hire
- Employee 360 Assessment
- Employee Check-in
- Employee Exit Interview Surveys
Improve your marketing experience and efforts and reach out to your potential customers effectively.
- Market Research
- Lead Generation
- Website Feedback
- Contact Form
- Product-market Fit
- User Experience
- Customer Engagement
- Relational NPS
Give your customers a memorable journey with an impeccable B2B Sales Experience.
- Prospecting & Leads
- Scheduling Appointments
- Gathering & Assessment
- Post-demo Surveys
- Accounts Won & Lost
The Best NPS (Net Promoter Score) Survey Platform
- Add Dynamic Lists & segment
- Share follow-up questions & emails
- Automate & get things done
- Distribute easily via SMS, Email, In-app
- Analyze real-time dynamic Dashboard
- Conduct Sentiment Analysis & view Wordcloud
Conversational. 40% higher responses. Integrate, automate, get things done.
Create insightful dashboards for your survey data and visualize them the way you love.With multiple chart types in place, including vertical bar chart, horizontal bar chart, stacked chart, journey chart, line chart, and so on, you can easily create a widget and customize the dashboard according to your preferences.Best thing? Share these executive dashboards with your team members as a clickable link, run in-depth analysis, know what’s working & what’s not, and brainstorm solutions together!
Convert all your survey responses into tickets, and close the feedback loop, effortlessly. From generating automated tickets that can be assigned, prioritized, & tracked, to addressing their queries and resolving the issues, Case Management lets you close the feedback loop, in real time!Cherry on the cake? Automate all your survey responses to reach the right team member & drive immediate actions.
Analyse the average score of your subjects concerning competencies.Know your subject’s potential competency and help them with a personal development plan to analyse the areas where they should focus more effectively.Slice and dice the competency scores with filters, and add the widget to the dashboard to have a holistic view of all the individual widgets. Download the widgets individually in JPEG & PNG formats.
Create conversational surveys
Create a survey that’s conversational and brings 40% higher response rates. Our survey solution comes with chat surveys, conversational forms, NPS surveys, offline surveys, and 360 feedback surveys. Style it with themes and design every bit: buttons, text, font, questions, answers, and more!
Personalize and build smart surveys
Build smart surveys using conditional logic branching. Skip logic avoids all irrelevant questions based on conditions you set while display logic previews only the question relevant to the respondent. Personalize with Question Piping and customize survey through & through using contact params & variables.
White-label your surveys
White-label your surveys and maintain brand identity. Use CSS to style surveys just the way you want. Employ custom domain to share surveys from your domain and establish trust with respondents. Customize your email surveys and share them with customers. Make surveys truly your own.
Collect omnichannel feedback easily
Station feedback silos at every touchpoint. Share surveys via email, social media, web links, embedded options, scannable QR code, and email embed. Measure employee pulse using Slack share. Collect data even without the internet in the kiosk mode. Set relational & transactional NPS triggers to improve customer experience.
Real-time Reports & Analysis
Analyze data & gain rich insights with real-time reporting module. Filter responses based on questions, answers, survey share method, degree of completeness, and more! Cross-tabulate responses using Compare feature. Schedule reports to your inbox at any convenient time. Export data as PDF, Excel, SPSS, and peruse offline.
Automation & workflows
Extend capabilities using workflows, APIs, webhooks, and integrations. Connect with your everyday applications, create efficient workflows, and automate business processes. Schedule and automate your periodic surveys using the Recurring feature. Configure once and forget.
Collect data securely with our encrypted online surveys. Secure surveys using SSL, establish safe connections, and secure your custom domain. With IP whitelisting, allow only trusted sources to access surveys. You can password-protect your surveys and enable Single Sign-On(SSO) for your organization. Our experience management platform is also GDPR compliant.
Manage your audience easily. Import contact details from popular tools like Salesforce, Hubspot, Google Contacts, Intercom or you can import it via CSV and Excel, at one go. Create custom Audience Lists to group your audience, for instance, department wise. Control visibility and accessibility of surveys using teams & folders.