Cookie Policy
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function properly, remember your preferences, and understand how visitors use the site. This Cookie Policy explains what cookies DM World’s website (https://dmworldme.com) uses, why we use them, and how you can control them.
This policy should be read alongside our Privacy Policy, which explains more broadly how we handle personal data.
Types of Cookies We Use
Necessary Cookies
These are required for the website to function and cannot be switched off. They typically include cookies that remember your cookie consent preferences and support basic site navigation.
Analytics Cookies
We use Google Tag Manager, which may load Google Analytics and other measurement tools, to understand how visitors use our website such as which pages are viewed most, how long visitors stay and which pages lead to inquiries. This data is used in aggregate and helps us improve our website and services.
Functional / Preference Cookies
Our website uses Slider Revolution, a display plugin that may set a minor cookie related to slide navigation and display preferences. This cookie does not collect personal data.
Third-Party Service Cookies
When you submit a support request through our support portal (support.dmworldme.com), you are directed to a separate platform that sets its own cookies, governed by that provider’s own privacy and cookie practices rather than this policy.
Our WhatsApp contact link opens WhatsApp directly (via wa.me) and does not set cookies on our website itself; any data you share through WhatsApp is subject to WhatsApp’s own privacy policy.
Why We Use Cookies
We use cookies to:
- Operate our website reliably and securely
- Understand website traffic and visitor behavior so we can improve content and navigation
- Remember your cookie consent choice so we don’t ask again on every visit
- Measure the effectiveness of our marketing campaigns
We do not use cookies to sell personal data or to build advertising profiles shared with unrelated third parties.
How to Control Cookies
You can control or delete cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block cookies from specific or all websites
- Block third-party cookies specifically
- Clear all cookies when you close the browser
Please note that blocking necessary cookies may affect how our website functions. Blocking analytics cookies will not affect website functionality but will limit our ability to understand how visitors use the site.
Common browser cookie settings can be found here:
Cookie Consent
We are in the process of implementing a cookie consent tool that will let you accept or decline non-essential cookies (such as analytics cookies) when you first visit our website. Until this is in place, necessary cookies required for basic site functionality are used automatically, and non-essential cookies may be set as described in this policy. We will update this section once the consent tool is live.
Cookie Duration
For additional transparency, here’s an approximate guide to how long our cookies last.
| Cookie Type | Typical Duration |
|---|---|
| Necessary / consent preference cookie | Up to 12 months |
| Google Analytics (via Google Tag Manager) | Up to 24 months |
| Slider Revolution (display preference) | Session or up to 30 days |
| Support portal (support.dmworldme.com) | Set per our support platform provider’s own policy |
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or legal requirements.
Contact Us
If you have questions about our use of cookies, contact us at:
DM World ME FZE First Floor – DTECH – Techno Hub 1 Office, First Floor Office – 121, Dubai Silicon Oasis, Dubai, UAE (P.O. Box 125206) Email: info@dmworldme.com Phone: +971 4 501 3948