IT Service Management

Provide a delightful employee experience with a modern, easy-to-use, intelligent service management solution that brings value instantaneously

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Modern, Intelligent ITSM Solution

Simplify workflows, extend your team’s bandwidth, and improve IT service management and delivery with an IT help desk

Robust Automations
Eliminate repetitive tasks and manual processes that lead to productivity hurdles for your IT team and drive service efficiency using no-code workflows and powerful automations.
Intelligent Service Management
Leverage the power of our enterprise-grade AI engine by making smarter service desk decisions, increasing agent productivity, and elevating employee experiences.
Extensible Platform
Create out-of-the-box-connectors, SDKs, and API configurations to scale without dependency on our integrated Marketplace and Neo Platform.

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Integrated Service Channels

Deploy customer-grade employee experiences. Integrate with your collaboration tools such as MS Teams and Slack to provide modern support, leverage AI to deflect tickets, encourage self-service, and deliver delight to all your employees.

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Incident Management

Go beyond basic routing by leveraging first-in-class AI to ensure speedy service delivery. Give your IT technicians the tool that is built with a focus on user experience.

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Service Request Management

Extend your service catalog beyond IT to support powerful workflows. Automate processes across multiple systems. Reduce manual work and ensure speedy service delivery.

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